Emotional labor and its association with emotional exhaustion through cultural intelligence
نویسندگان
چکیده
منابع مشابه
Relationship between emotional intelligence and occupational exhaustion on nurses
Abstract Introduction: Emotional intelligence is a group of skills that enhances individual's ability to succeed encounter environmental pressures and improve occupational achievement. Objective: The aim of study is to determine relationship between occupational exhaustion and emotional intelligence among nurses. Methods: This correlative descriptive study was done on 240 nurses fr...
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OBJECTIVES The present study was designed to examine the links between empathy, emotional labor (both surface and deep acting), and emotional exhaustion as well as determine if emotional labor mediates the relationship between empathy and emotional exhaustion in teachers. It was assumed that emotional labor can take two opposite directions (positive mood induction and negative mood induction). ...
متن کاملHow School Climate Influences Teachers’ Emotional Exhaustion: The Mediating Role of Emotional Labor
Currently, in China, improving the quality of teachers' emotional labor has become an urgent need for most pre-kindergarten through 12th grade (p-12) schools because the new curriculum reform highlights the role of emotion in teaching. A total of 703 primary and high school teachers in Mainland China were investigated regarding their perceptions of school climate, emotional labor strategy and e...
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ژورنال
عنوان ژورنال: Transnational Corporations Review
سال: 2020
ISSN: 1918-6444,1925-2099
DOI: 10.1080/19186444.2020.1846670